Privacy Policy
Last updated: May 2026
The London International Woodworking Festival (LIWF) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, purchase tickets or courses, sign up to our mailing list, contact us, or attend the festival.
Who We Are
London International Woodworking Festival (LIWF)
Email: info@londoniwf.co.uk Website: londoniwf.co.uk
What Information We Collect
We may collect and process the following information:
Name
Email address
Billing and payment information
Postal address
Telephone number
Booking and order information
Marketing preferences
Information submitted through contact forms
Website usage data through cookies and analytics
How We Use Your Information
We use your information to:
Process bookings, purchases and payments
Manage courses, masterclasses and event attendance
Respond to enquiries and customer support requests
Send booking confirmations and important event information
Send marketing communications where consent has been given
Improve our website, services and visitor experience
Meet legal and financial obligations
Marketing Communications
If you subscribe to our mailing list or opt in during checkout, we may send you updates about:
Festival announcements
Course releases
Marketplace updates
Tutor announcements
Special offers or ticket updates
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Payments
Payments made through our website are processed securely through third-party payment providers. We do not store full payment card details on our systems.
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve the user experience.
These may include:
Essential website cookies
Analytics cookies
Marketing and advertising cookies
You can manage cookie preferences through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party providers where necessary to operate the festival and our website, including:
Payment processors
Website hosting providers
Email marketing platforms
Ticketing and booking systems
Analytics providers
These providers only process information where necessary and are expected to protect your data appropriately.
Data Retention
We only keep personal information for as long as necessary to:
Deliver our services
Meet legal and financial requirements
Resolve disputes
Maintain business records
Your Rights
Under UK data protection law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Object to certain types of processing
Request a copy of your data
To make a request regarding your personal information, please contact us at info@londoniwf.co.uk.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact: